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I bet you’ve got questions, and I’ve got them covered…


What is your turnaround?

Standard Turnaround for most print design is 2-3 days after the date the deposit is received, depending on our current workload. Same Day or Next Day Turnaround is considered a RUSH order and may incur an up-charge. Typically “Same Day”= Rate x 2, and “Next Day” = Rate x 1/2.

Web site design turnaround varies depending on the size and scope of the project. For example, the turnaround can depend on the time it takes to receive the content from you, the number of site pages, and the amount of interactive features (forms, animations, media players, etc) that are needed in the design.

I just had my first consultation and received a quote, what next?

Please send your business billing address via email to project@nerdcreatives.me so that you can receive your invoice. The invoice will arrive to your email account with payment instructions.

How do I make a payment?

You will receive a PDF  invoice via email. The invoice will show the full amount due but you are only required to pay 70% of that total as the deposit. The required deposit will be written in the notes section at the bottom of the invoice. I accept mobile money and Bank Transfer. The design phase will begin once the payment has been received.

Do you offer print services?

Yes, if you need a quote on print services please let me know. I have exclusive access to printers that offer high quality products at very affordable prices. I can place your order for you!

What are your terms and conditions?

Please visit my Terms page to review all legal terms and conditions.

Do you write the text content for print designs or web sites?

You are required to provide all written verbiage for your web site or print design project exactly as it needs to read. It must be fully edited and free of typos (spelling, grammar, wrong numbers, etc). I am not responsible for errors in the content that you provide. If your content contains errors that must be corrected, or, if you provide content after you receive the first design draft, overtime editing charges may be charged.

I would like to submit photos for my project, what is the best way to send them?

It depends on how many you want to send. For 1-5 photos email is perfectly fine. Just be sure they are high resolution if they are for a print design project. Images pulled from the internet are too low resolution for quality printing. Internet images may also have copyright protection so be sure to obtain permission to use any images you submit. If you have more than 5 photos to submit please send via Dropbox.com, a free and easy to use file sharing service.


What Is The Average Cost For A Website?

This is a common question. But it’s not one I can answer without information about the particulars of what the website needs to be and do. How large will it be? Does it require complex features and functions? Will it be a fairly simple web brochure or an elaborate online store? Etc. etc. etc.

How Much Do You Charge For Website Design?

A fully customized, unique website design starts at $449, and page development is $50 – $75 each. Pricing for other services and functionality are outlined separately on my pricing page to help you determine and control the amount of your investment. We also provide our clients with a detailed estimate before any work begins.

How do I make a payment?

You will receive a PDF  invoice via email. The invoice will show the full amount due but you are only required to pay 70% of that total as the deposit. The required deposit will be written in the notes section at the bottom of the invoice. I accept mobile money and Bank Transfer. The design phase will begin once the payment has been received.

Can I make the final payment when the site is ready to go live?

No. In the past I have found that projects can take a lot longer than expected to complete. I might be waiting for information from you and this can delay the process. Sometimes these delays can take months. This is why I always invoice 30 days after the original payment. At this point We’ll be well on our way with your new website and you’ll be able to see the progress.


How long does it take to build a website?

It takes approximately 6-10 weeks to build a website from start to finish, providing we have all the information from you. Our full web design process is broken down here. Generally speaking, the website will only take a long time if we are still waiting for text and images from yourself.

How do we communicate throughout the website build?

Before we begin working together, we’ll usually have an initially chat on the phone or via Skype to discuss the project. Once we get started, most of the communication will take place over email.

This makes the process a lot easier as we’ll have all of the information saved and can come back to it later. Once we’ve finished the project, we will book in your 1hr digital marketing training session.

What will you need from me?

It really depends on what type of website you want. We’ll be able to discuss this on our discovery call before we start working together. Depending on which package we agree on we could need…

  • Images of you and your team
  • Images of your workplace
  • Content for the website e.g. text, PDFs etc
  • Staff Profiles
  • Any Videos you would like adding to the website
  • Login details to your existing website

Some of this might already be on the existing website, in which case it can be transferred over to the new site.



Does my website need a Privacy Policy?

As part of the General Data Protection Regulation (GDPR), your website needs to have a privacy policy that tells users how data is collected, stored and used. Because not every business collects and handles data in the same way, each business is responsible for ensuring their own compliance, just as they are responsible for compliance with the laws that apply to them today.

You can find my Privacy Policy here and I used GetTerms to create it, using their Comprehensive policy. You can use it too, but I am not in any way endorsing this site, so please use it at your discretion.

Do I need an SSL Certificate?

These are websites with ‘https’ or a ‘lock’ in the web address bar, that allows data to be sent over an encrypted connection. If your website has an SSL (Secure Sockets Layer) certificate, you’re making steps towards GDPR compliance.

An SSL certificate is a digital certificate that authenticates the identity of a website and encrypts information sent to the server using SSL technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key.

A certificate serves as an electronic ‘passport’ that establishes an online entity’s credentials when doing business online.

When a visitor attempts to send confidential information to a web server, the user’s browser accesses the server’s digital certificate and establishes a secure connection.

While having an SSL certificate is not an essential requirement, you will be making yourself more GDPR compliant if you implement one.

If you’re interested in adding an SSL certificate to your existing website, get in touch and I can purchase and implement this for you for $49.98.

Who owns the Intellectual Property (IP) and code of my website?

If you decide to use my web design services, I’ll ask you to sign my terms and conditions. This often leads to questions about intellectual property, who owns what, and how this affects you. Other web designers may handle this in different ways, but our agreement works as follows.

Who owns the intellectual property?

In terms of the site code, I remain the author and owner of intellectual property. This is not the same as owning your website, and I don’t take any ownership of any design, content or ideas that you provide.

What I own is the specific lines of code that I’ve written to apply your requirements, and any designs I’ve produced. There is a simple reason for this. When I develop a new website, I’ll probably use small elements of code that I’ve used in previous projects. For example, if I’ve already developed a contact form or some similar small feature, I’am going to use and adapt that code rather than starting from scratch. It saves our time and your money. If I give you ownership of my code, I can’t do this.

The way I write and organize our code is in a sense the main asset of our company, and if I gave up intellectual property for every project neither you nor I would benefit from that cumulative experience.

It’s also worth knowing that by law all code, design and similar services are owned by the author. This is protected in the Copyright, Designs and Patents Act 1988, so even if it’s not mentioned in a contract or you haven’t agreed any terms, your designer or developer still owns intellectual property by default.

How does this affect me?

It’s important for me to own my code, but I don’t believe this restricts you. You can still change to a new supplier to maintain your website in the future. You can still adapt and change the website yourself. And because I use web standards and open source technology, it’s relatively easy for anyone with the right skills to maintain your website. In other words, you are not giving up control of your website or your independence from us.

What you can’t do is make copies of your website, or sell part or all of our code to someone else. For example, you wouldn’t be able to buy one website from me and then make 10 copies without paying me. There is no restriction on your ability to sell the original website to someone else, for example when transferring business ownership.

The legalese version of this is an ‘irrevocable and perpetual’ license to use the code I provide, something which gives you freedom to change suppliers, update your website or transfer ownership while maintaining our IP rights.

What if i want to own the intellectual property?

If you wish to move the completed web designs, images, pages, code and source files created by me, or any other intellectual properties belonging to me to a different hosting provider, I offer you the chance to purchase these rights. The fee for this is equal to 50% of the total website build cost. Unfortunately, if you choose not to agree to pay this fee, you’d have to use someone else.

I can’t compromise on the principle of owning my code, and you’re unlikely to find anyone who will unless you employ a developer directly. However, as explained you don’t need to own the intellectual property to maintain your control and independence.

What SEO is included with my website?

In terms of Google ranking, I do on-site optimisation which includes adding in keywords and description for Google, as well as linking it to a google analytics account and also submitting the sitemap for indexing through google webmaster tools.

Most of this takes some time to take affect, but it will start to move up the rankings from these things I do. You can help improve the site’s ranking by spreading the word on social media and pushing people to it, but you can also set up a google business page here: https://www.google.com/business/, which acts as a kind of shop front in a search. You could also look at setting up a google Adwords account which helps to boost rankings with paid ads.


What’s included with my website’s monthly hosting fee?

Monthly hosting package includes:
  • the hosting of your website files
  • a complete backup of files and the database every two days- T&C Apply
  • supply of a secure service
  • domain management and email hosting (if this is being supplied by us)

The monthly hosting fee does not include any updates or additions to websites; these will be charged for at  a standard hourly rate.


What training is included with my website?

I always provide two hours of user training with every website I build. This can be taken in the form of a one-to-one or group session, or as PDF help sheets.

I am able to provide refresher training sessions at a standard hourly rate of $29


Why doesn’t my website work properly? (I’m using Internet Explorer)

Internet Explorer is actually considered a discontinued browser. This basically means it won’t be able to support new websites or features of new/current web languages. There’s more info on it here under End of life – https://en.wikipedia.org/wiki/Internet_Explorer – about how development of new features for IE has ceased.

For the sake of putting minds at rest too, there’s an interesting stat here about the market share of internet browsers – https://upload.wikimedia.org/wikipedia/commons/c/c5/StatCounter-browser-ww-monthly-200901-201707.png

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University of New York

Bachelors in Arts & Design – 2014

Nawyork School of Design

Diploma in Graphic & Web Design – 2011

Apple – 2017

Mobile UI Designer

Nike – 2015

Assistant Creative Director

 Freelance – 2010 – 14

Branding, UI Design


Site of the day – 1st Jan 2017

CSS Design Awards

Site of the Month – Feb 2016

App Store

Featured App – UX

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